Carol Kusinitz Saves The Day!!!

Doris O. Wong Associates, Inc., to the rescue - AGAIN! A reporter with no credentials, but advertising herself as a realtime writer with twenty years' experience, was called by a "national firm" to cover an assignment in our city. She couldn't handle the case, and the attorneys were upset. The national firm, in a panic, called us to see if we could send a realtime writer to take over. We always try to have a reporter on standby, and one of our best just happened to be on call. 

This was a patent job with an expert economist as a witness. Counsel told our reporter that the morning reporter's realtime was very hard to read and that she could not read back. The videographer told our reporter that the morning reporter's realtime equipment failed several times, and because she didn't use a software that refreshes the text, all testimony previous to the failures could not be accessed when she restarted the feed.

We sent over an NCRA-Certified Court Reporter who stepped in and provided iCVNet realtime on iPads with a feed the lawyers kept exclaiming was "phenomenally clear." Thank you, Carol Kusinitz! Counsel said that this was the best realtime feed they had seen in the five years of depositions taken in the case all over the country.

Be wary of “national firms” that don’t vet their far-flung reporters adequately. Call a local agency with a proven record of delivering the transcripts and services you need. We are proud to say that ALL of our reporters are certified and are members of our state and national organizations. We hold ourselves to very high standards because our clients deserve the best.